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Frequently Asked Questions
A Running Enthusiast avatarRob avatarJeremy avatar
By A and 2 others3 authors21 articles
Frozen Feet for Runners

RICs Questions


Why are some RICS SKUs are not showing up on my Run Free Inventory Page?
I have multiple stores in RICS, does my digital storefront display inventory from just one store or a combined list of all stores?
I have multiple stores in RICS, when an order is placed how do I know where the inventory was pulled from when both stores have the SKU in stock?
A Note on How RICS Gift Card Transactions are Reconciled (as of February 2021)

Heartland Questions


How to Process a Return in Heartland
Heartland Invoicing Tutorial

Lightspeed Questions


A Note on Lightspeed Tax Calculation
Processing a Return in Lightspeed

Pre-Sale Questions


Is there a contract or long term commitment I need to sign?
If I decide to sign up, how long before I can be selling online?
Will my online store be a secure shopping experience for my customers?
What about online promotions and discount codes? Can I create my own?
What about individual colors? My inventory system has all of my shoes and accessories listed with individual SKUs. Will they display as separate items online?
What about adding photos and descriptions for the products I want to list online? That seems like a hassle.

Tips and Tricks


The Story with SKUs
Setting Up Gift Packs
POS Sync Intricacies
POS Location Intricacies

App Tips and Tricks


Mobile App Integration with Apple Fitness/Health
Mobile App Integration with Strava
Run Free Project Support
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