As with all things RICs inventory-related, we are beholden to the whims of their API. You may recall they asked each of you to choose a "Main" store for your web sales to be recorded when setting up your API token. While working with them to set up the above feature, we were informed all sales, no matter where it's in stock will be pulled from stock at this main store. They ask that you, the store, then transfers the inventory from the other store to make up for the stock. Now that we understand this, we think we can help you understand each order better on our platform via the order receipt. The store that has it in stock is displayed on all order receipts. This will help to inform you where to transfer the stock from. If you have any questions on the above, please feel to reach out to us to explain in greater detail.
Written by A Running EnthusiastUpdated over a week ago