Run Free Project

How to Set an A Record with Your DNS Host to Point Your Domain to Our Servers

Setting Up Your Ecommerce Store's URL

I just received my first order. Now what?

Processing Your First Order

Learn Where You Can Find Platform Orders in RICs

Finding an Order in RICs

A Running Enthusiast

David Rose

Getting Started

For better reporting setup a New Brand and SKU in your POS

Relay - How to Prepare (RICS Users)

Relay - How to Prepare (Heartland Users)

Relay - How to Prepare (Lightspeed-R Users)

Steps to fulfill orders for brands who do not allow dropdhipping from their B2B sites.

Relay Orders For Brands Without Dropshipping

Relay for Shopify

Relay - How to Prepare (Lightspeed-X Users)

This article shows you how to combine relay for Shopify products into a single product listing on Shopify.

Merging Relay for Shopify Products on Shopify

Relay

How to Grant RICS Permission to Share Connection Information with Us

Giving Us Access to Connect to RICs

So We Can Set Up the API for Your Integration

Giving Us Access to Connect to Heartland

Giving Us Access to Connect to Lightspeed

Creating A Stripe Developer Login

Everything you need to know about getting your POS ready to sync with Run Free

Data Cleansing & Preparation for Onboarding or POS Migration

If you're importing your POS inventory into Run Free, this article's for you.

Data Cleansing & Preparation: Non-Integrated POS

Before onboarding complete the following.

Default branding for a store before onboarding

This article covers settings up support@runfreeproject.com as an admin user in your Apple developer account so we can upload the RFP loyalty app on your behalf.

Apple Admin User For RFP Loyalty App

This article shows you how to put your Run Free Project shop site in front of your customer by linking to it from your main website.

Pointing to your Run Free Project Shop Site

How to "turn on" your new Run Free store once you have it set up to your liking

Taking your Run Free Project Site Live!

This article helps retailers figure out what to do first once they get access to their Run Free Project site.

You’ve Got Access to Your Run Free Project Site — Now What?

Onboarding

Home

About

Blog

Email

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, requesters and topics for your company.

Insights

Top requesters

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.