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Processing Your First Order
Processing Your First Order

I just received my first order. Now what?

A Running Enthusiast avatar
Written by A Running Enthusiast
Updated over 3 years ago

Congratulations!ย 

At this point, the order instantly processed in the Run Free platform, and you've already been paid via your payment gateway. All that remains is to complete the process on your Manage Orders Page.

Shippable Orders
If it's a shippable item, its time to prepare the shipping label with your carrier of choice, then "Mark it as Shippedโ€ on the Manage Orders page. Doing so will mark the order as complete and send an email to the customer with a tracking number.

In-Store Pickup
If the order is set for In-Store Pickup, just mark as "Ready for Pickupโ€ on the Manage Orders page. Doing so will mark the order as complete and send an email to the customer with the specific pickup address.

Complete Order - No Notification
This option is for "digital" orders that you'd like to make complete, but have no physical items for shipping or pickup. This works great for things like training programs or race fees.

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