Here are the steps for an easy return for each POS system we integrate with:
An Easy Return in Run Free Project is where you use the Refund & Return action from the Manage Orders page to initiate a return in your integrated POS system via their API while also returning the funds to the customer through your integrated payments processor.
Clicking Cancel will remove the order from the fulfillment queue in Run Free only. This option will not cancel the order in the POS traditional in-store transaction sense.
Clicking Refund will refund the funds to the customer via Stripe only. This option will not return the order in the POS traditional in-store transaction sense.